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E-CA: Deploying PT 8.57 Change Assistant Fails on Windows 7 with 'CA_installation error code = 1' (Doc ID 2600915.1)

Last updated on OCTOBER 17, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : 8.57 version, Change Assistant on Windows 7

Deploying the PT 8.57 Clients and Change Assistant from HCM PUM Image 32 fails with the below error:


ERROR
----------
2019-10-10T15:23:52Central Daylight Time CAInstall.py INFO : CA_installation error code = 1
2019-10-10T15:23:52Central Daylight Time CAInstall.py INFO : CA_installation failed, check the CA-silentInstall-ResultCodes.RTF file for the error code = 1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Running the PT client - SetupPTClient.bat.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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