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Getting Error On Lead To Opportunity Conversion: Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11) (Doc ID 2601251.1)

Last updated on OCTOBER 18, 2019

Applies to:

PeopleSoft Enterprise CRM Sales - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Leads

While converting any lead to opportunity it showing the error 


ERROR
-----------------------
"Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11) RD_UTILITIES.CDMException.OnExecute Name:Output PCPC:1116 Statement:20
Called from:RB_BORM.BC.BC.OnExecute Name:validateBCFields Statement:4120
Called from:RB_BORM.BC.BC.OnExecute Name:SaveEdit Statement:2336
Called from:RB_CDM.INDIVIDUAL.Individual.OnExecute Name:saveEdit Statement:964
Called from:RB_CDM.INDIVIDUAL.CONSUMER.Consumer.OnExecute Name:save Statement:189
Called from:RB_CDM.ObjectCollection.OnExecute Name:Save Statement:136
Called from:RSF.CDMInterface.OnExecute Name:UpdateCD


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open an existing Lead
2. Click on the 'Convert' link to convert lead to an opportunity



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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