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'No Row Was Found on INST_PARENT' Error with IM INAS (Doc ID 2601745.1)

Last updated on JULY 28, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After applying Patch 29298820 - 2020-2021 Aid Year Updates for ISIR -  and when attempting to calculate INAS for either 2020 or 2021, the following error occurs: 'no row was found on INST_PARENT'; and no  calculation is performed.

The issue is specific to calculating INAS from the Institutional Application (not Federal), and only happens for independent students, where dependents calculate fine. Initially, the issue was confirmed to happen with only a 'generic' institutional application, however at least one institution has since mentioned it occurs with Profile also.

For additional reference, a row on INST_PARENT (even if no actual data is populated) is verified to exist, prior to calculating INAS. However, once the INAS calculation is performed, the row is no longer present, which implies that INAS is deleting it.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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