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Benefit Enrollment Summary Page in Fluid Open Enrollment Activity Guide Opens with Error: "A SQL error occurred. Please consult your system log for details." (Doc ID 2601771.1)

Last updated on FEBRUARY 02, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employee opens the Open Enrollment tile and selects Benefits Enrollment. The page opens with the following error:

ERROR
-----------------------
A SQL error occurred. Please consult your system log for details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Employee Self Service homepage > Open Enrollment tile, Benefits Enrollment step.
2. Page opens with error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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