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Group Build Page Is Not Keeping End Value For 'Between' Operator, And Clicking The Prompt Icon Does Nothing (Doc ID 2602293.1)

Last updated on NOVEMBER 05, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After selecting the 'Between' operator on the Group Build page, the 2nd grid row (the ending value for 'Between') does not keep the value typed in. Clicking the prompt field's prompt icon does nothing, and entering a value then saving or tabbing out of the field removes the field value.


The issue can be replicated with the following steps
-----------------------------------------------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Set Up HCM > Common Definitions > Group Build > Group Build - Group Definition
2. Add a new value and specify required fields as needed.
3. Go to the Group Definition tab and set Operator to 'Between'
4. Try to enter values in both top and bottom rows of the grid. Top row behaves as expected, but bottom row won't retain its value. Additionally, clicking the prompt icon will not pull up a prompt window.

NOTE: In the image below, user details represent a fictitious sample (based up made up data used in the Product name test environment). Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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