My Oracle Support Banner

'No Matching Buffer Found' Error Message when Opening 'View Financial Aid Status' page (Doc ID 2602899.1)

Last updated on NOVEMBER 24, 2019

Applies to:

PeopleSoft Enterprise CS Recruiting and Admissions - Version 9.2 and later
Information in this document applies to any platform.


When a user opens the "View Financial Aid Status" page for a student, the following error is thrown:

"No matching buffer found for level. (15,26)

When retrieving data for a page, a data value was retrieved for which there
was no matching data value at a higher level scroll entry.  (For example, at
scroll level 2, a value of ABC was read in and scroll level 1 contained this
higher level field but did not have a row with a key value of ABC.)  This
usually occurs because of an error in a database record or view; or because
of improper deletion of values in a database.  Correct the page definition or
contact your system administrator."


The issue only occurs in cases where an admissions application was deleted.

The issue can be reproduced by the following steps:

1. Navigate to Financial Aid > View Financial Aid Status Page
2. Open Student where Application  has been deleted
3. Select the Aid Year -- error is shown


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.