My Oracle Support Banner

E-508: Focus Moves When Collapsing/Expanding Sections on the My Preferences Page (Doc ID 2604081.1)

Last updated on OCTOBER 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

When the user collapses a section, focus is moved to either: the Restore Defaults button or the component that the user has most recently changed the setting of. The user is not advised that focus will be moved, or to which element it will be moved.

The issue can be reproduced at will with the following steps:

1. Using IE and JAWS, log into the PeopleSoft Application with 'Screen Reader" mode enabled
2. Navigate to Main Menu -> My Preferences
3. When user collapses section, the focus is moved and the user is not informed audibly of this change and where the focus has moved.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.