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CAF Fields Do Not Retrieve Values (Doc ID 2604117.1)

Last updated on JULY 10, 2020

Applies to:

PeopleSoft Enterprise CS Student Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Campus Solutions 9.2 PUM 14

 

When a value exists for a CAF field on a page, there is an uncommon scenario where this value is not retrieved and displayed when the page is loaded or refreshed.

Example scenario:

  1. Record is STDNT_CAR_MLSTN / STNDT_MLSTN_CAF
  2. Navigate to Records and Enrollment>Enroll Students>Student Milestone
  3. Select a student that does not have an Academic Plan recorded for their milestone (this is a rare case, but valid as ACAD_PLAN is not a required field here)
  4. In a new EFFDT row, add a value for the CAF attribute.
  5. Save. This successfully saves the entered CAF value to the database, which can be verified (SELECT * FROM PS_STDNT_MLSTN_CAF WHERE EMPLID = '[TEST STUDENT'S EMPLID)
  6. Return to search, then select the same student.
  7. Observe the field for this CAF value.

Result: field is blank instead of displaying the expected value, despite this value having been properly saved to the DB.

Cause

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In this Document
Symptoms
Cause
Solution
References


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