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EPY: W4 PDF Updateable State Tax Withholding Fluid Feature Not Working for One Company or One Employee (Doc ID 2605319.1)

Last updated on OCTOBER 30, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

W-4 PDF feature works for one company and appears to not work for the other company.
Once setup this should work for all companies - as long as the Company Mapping is created for both companies.

The employee affected receives an email message with an error when they attempt to update their State Tax Data.

Message:

Subject: Your Tax Withholding Request Has Failed.

Your tax withholding request on <Date/Time> for the following Company and Jurisdiction has failed:
Company: <Company Name> 
Jurisdiction: <State>
Please contact your Payroll Administrator for assistance. This is a system-generated email message that cannot accept incoming-email. Please do not reply to this message.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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