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E-PORTAL:Closing Modal Popup in a Dashboard logs out the user (Doc ID 2605930.1)

Last updated on NOVEMBER 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms


In a dashboard pagelet when a user click any link that will open a modal popup, if they click the "x" to close the popup, the users get logged out.
In the back end it shows that the app server has crashed with below error messages.

PSPAL.2624: Abort: Unrecoverable signal 22 received
PSPAL.2624: Abort: Location: E:\pt85613b-retail\peopletools\src\pspal\exception_winunhandled.cpp:625: PSPAL::UnhandledExceptionFilter::AbortExceptionFilter
PSPAL.2624: Abort: Generating process state report to E:\xxx\yyy\appserv\yyy\LOGS\PSAPPSRV.2624\process_state.txt
PSAPPSRV.2624 (135) [2019-03-14T10:45:34.079 zzzz ICPanel] Pk+QHVAJQP8Peg 7013793480372451329 zzz (0) Process aborted.



Cause

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In this Document
Symptoms
Cause
Solution
References


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