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EPY: W-4 Form Issues - Special Instructions And Text Catalog. (Doc ID 2606408.1)

Last updated on NOVEMBER 16, 2020

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE 1

W-4 PDF Forms Issues – Special Instructions – Text Catalog does not work as expected when adding additional special instructions.

W-4 view in Employee's Self Service only shows a single special instruction:
- Added an additional special instruction(sequence 2) to the Text Catalog but there is no change employees' view for the special instructions page.
- If removed the first special instruction(sequence 1), then the instruction added in sequence 2 can be viewed.
- Adding some special instructions with random sequence numbers, only 1 special instruction is showed, but without selection logic.
Effective date has no impact.

ISSUE 2

Changing the text style in the Maintain Text Catalog to PAERRORTEX and the format has not changed in the employee self-service.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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