EPY: W-4 Form Issues - Special Instructions And Text Catalog.
(Doc ID 2606408.1)
Last updated on NOVEMBER 16, 2020
Applies to:PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.
W-4 PDF Forms Issues – Special Instructions – Text Catalog does not work as expected when adding additional special instructions.
W-4 view in Employee's Self Service only shows a single special instruction:
- Added an additional special instruction(sequence 2) to the Text Catalog but there is no change employees' view for the special instructions page.
- If removed the first special instruction(sequence 1), then the instruction added in sequence 2 can be viewed.
- Adding some special instructions with random sequence numbers, only 1 special instruction is showed, but without selection logic.
Effective date has no impact.
Changing the text style in the Maintain Text Catalog to PAERRORTEX and the format has not changed in the employee self-service.
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