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E-PORTAL: Related Content Section Disappears When Changing Tabs (Doc ID 2606478.1)

Last updated on NOVEMBER 01, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.57 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Portal Technology

ISSUE
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Related content section disappears when changing tabs

Change to a tab with no related content and return causes the related content iframe to disappear.

This issue happens when using a PS Query for the related content section.

 

STEPS

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The issue can be reproduced at will with the following steps:

Set up:

1. Create new query

2. Define new related content service

3. Assign Related content to an application page

Test:

1. Navigate to the application page with a related content section that has multiple tabs.

2. Navigate to any other tab then return to the tab with the related content

The related content section disappear




 


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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