My Oracle Support Banner

Online Confirmation Statements Error: ORA-00001: unique constraint (SYSADM.PS_BAS_STMT_SUMM) violated (Doc ID 2607736.1)

Last updated on NOVEMBER 25, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Online Confirmation Statements errors when using the same Run Control Id that was used for Print Enrollment Statements but for a different employee.

ERROR
-----------------------
ORA-00001: unique constraint (SYSADM.PS_BAS_STMT_SUMM) violated


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Print Enrollment Statements for one employee using Run Control '1'. Navigation: Benefits > Manage Automated Enrollment > Participant Enrollment > Print Enrollment Statements
2. Run the Online Confirmation Statements for a different employee using the same Run Control '1'.  Navigation:  Workforce Administrator > Benefits Administrator > Online Confirmation Statements
3. Run the Online Confirmation Statements a second time using the same Run Control and employee.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.