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This user doesnt have access to folder PORTAL_ROOT_OBJECT. Contact the portal administrator.(95,136) (Doc ID 2607932.1)

Last updated on APRIL 08, 2021

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to register a new user on our ELM environment using the External Registration Page.the following error occurs.

ERROR
-----------------------

This user doesnt have access to folder PORTAL_ROOT_OBJECT. Contact the portal administrator.(95,136)

STEPS
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The issue can be reproduced at will with the following steps:
1.    Main Menu >Set Up ELM > System Administration > Service Registry.
2. Run "refresh cache" > done.
3.Run "Generate registry doc"

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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