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ELM 9.2: When a Learner Attempts to Launch a Class that is Not Already Enrolled, Receives Error Message "Page Data Inconsistent With Database (18,1)" (Doc ID 2614592.1)

Last updated on NOVEMBER 30, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Learner attempts to launch a Class that is not already enrolled, receives error Message "Page Data Inconsistent With Database". 


Error Message:

"Page Data Inconsistent With Database (18,1)"

Troubleshooting:

 From generated trace file and also, see Error changing value. {LM_ENRLMT_CI.LM_CONT_ENRL_BTN} (91,34)



Steps to Replicate the Issue:

1. Log in as a Learner
2. From My Learning,  {click} the Certification title
3. Then from the Certification Progress page (LM_PRG_PROGRESS_SS), {click} the Class title in the 'Section Classes' box at the bottom of the page
4. From the Class Details page (LM_SS_ITM_DTL), {click} Launch button



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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