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Billing Request For a Range of Students Fails When Pressing the Generate Invoice Push Button (Doc ID 2616975.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

  Campus Solutions 9.2 version, Billing/Global Invoicing
 
When we attempt to run our billing request it seems the bills are not being created.   We Expect ITEM_LINE_SF items to be updated with the billing flag and actual billing date, expect the BI_BILL_HEADER and BI_BILLING_LINES  for those transactions to be created.  We  expect invoice to include one or multiple  items  

We are running invoices from 
Student financials > bill customers > bill students > billing request.
by pressing the yellow  generate invoice   push button

Sometimes we see 

ERROR 18,1 Page data inconsistent withdata base returned when pressing the generate invoice push button on the billing request. (18,1)

Sometimes we see a pop up error.

SFPBIDRV aborted (2,-1) DERIVER_SF_BILL_PRINT_BILL FieldChange PCPC:719 Statement 12

Cause

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In this Document
Symptoms
Cause
Solution


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