My Oracle Support Banner

E-PORTAL: Receiving an Error when Clicking on the Company News Tile in Interaction Hub (iHub) (Doc ID 2617859.1)

Last updated on OCTOBER 12, 2021

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The following error occurs when attempting to access Company News:

"The requested category 1702 is not a news publication.

An error has occurred while attempting to retrieve the news publication. The publication may not exist, or you may not have proper security privileges to view this publication."

In order to replicate the issue, log into the iHub environment and click on the "Company News" tile.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.