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E-FTP: Uploading Attachments to Directory is Failing With Error "SSH public key authentication failed: Invalid key data, not base64 encoded" (Doc ID 2618091.1)

Last updated on DECEMBER 10, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

Unable to send attachment files to directory after configuring file attachments to be uploaded to a server. This is a Linux server and we have a directory for attachments on this server, and is also the server that runs the application server domain.

Configured the URL with the following properties:

AUTHTYPE      PUBLICKEY
PRIVATEKY      xxxxxxxxx.ppk
PUBLICKEY      yyyyyyyyyyy
USER             zzz (this is a valid account on the server)
The URLID is set to sftp://<servername>/dir

uploading a test file, it spins a few seconds and nothing takes place.

In the FILETRANSFERLOG, it states:
* Connected to <servername> port XX (#0)
* SSH MD5 fingerprint: xxx7f9e231168xxx4b7xxx5
* SSH authentication methods available: publickey,gssapi-keyex,gssapi-with-mic
* Using SSH public key file '/dev/<path>/sshkeys/public/yyyyyyy'
* Using SSH private key file '/dev/data01/<path>/sshkeys/private/xxxxx.ppk'
* SSH public key authentication failed: Invalid key data, not base64 encoded
* Authentication failure
* Closing connection 0

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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