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When the Pay Period Flexible Spending Account Contribution Is Calculated on the Worksheet in Fluid Benefits Enrollment, It Does Not Load to the Enrollment Summary Page (Doc ID 2619163.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee enrolls in a Flexible Spending Account (FSA) plan during Benefits Enrollment, the Annual Pledge amount from the worksheet carries back to the Enrollment Summary page, but the estimated Per Pay Period Cost does not.

Steps to reproduce the issue:

     1. Employee enters Annual Pledge on main enrollment page and per pay period amount calculates (Navigation: Employee Self Service > Open Enrollment tile, Benefits Enrollment step, FSA card).
     2. Employee selects Flexible Spending Accounts Worksheet button.
     3. Employee enters a different Annual Pledge and calculates.
     4. Employee selects Done.
     5. New Annual Pledge displays on the main enrollment page but per pay period amount remains the same.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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