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During an item search when clicking on Item Description link, the Supplier Details are missing, Location, Supplier Item ID, Supplier, Price (Doc ID 2619706.1)

Last updated on DECEMBER 11, 2019

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


During an item search when clicking on Item Description link, the Supplier Details are missing, Location, Supplier Item ID, Supplier, Price


The issue can be reproduced at will with the following steps:

1 Navigate to ePro-Create Requisition
2. Search for an item
3. Click on the description link for the item
4. There is missing data under the Supplier Info section. Location, Price, UOM, Conv Rate
5. When clicking Add item to add the item get the message "No UOM conversion exists fro UOM EA to the Item Std UOM EA. Reset to Std UOM. (10200,284)
6. Click OK
7. Now get message Added to cart (18036,86220)
8. Click OK
9. Cart view is missing the Supplier

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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