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EBI9.2:Incorrect ERROR_STATUS_BI for Invoice Not Emailed for Inactive Contact Id (Doc ID 2619972.1)

Last updated on DECEMBER 13, 2019

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to run Reprint process, the following error occurs.

ERROR
-----------------------
ERROR_STATUS_BI field is not populated in the PS_BI_HDR table.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Customers/ Contact Information page and let primary contact id as inactive;
2. Go to Customers/ Contact Information page and let Courtesy Copy contact id as active;
3. Run Reprint Invoices process (BIPJ50) under Billing/ Generate Invoices/ Non-Consolidated/ Reprint Invoices page- error status is empty, although invoice was not sent to inactive contact id -which is not correct. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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