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E-PORTAL: Unable To Select "Fluid Mode" Or "Display On Small Form Factor" After Remote CREF Is Saved (Doc ID 2620525.1)

Last updated on MAY 11, 2020

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The "Fluid Mode" and "Display on Small Form Factor" properties in the structure and content are disabled once the CREF is saved when creating a CREF in iHub that points to a remote CREF.

If the developer forgets to enable the fields "Fluid Mode" or "Display on Small Form Factor", they are unable to enable these checkboxes in the future.

Steps to replicate:

1. Login to iHub
2. Navigate to PeopleTools-> Portal-> Structure and Content
3. Add Content Reference
4. Change the node name to a remote node
5. Add the Menu and component (Do not enable "Fluid mode" or "Display on small form factor"
6. Save
7. Navigate away and return to edit the CREF
8. "Fluid Mode" and "Display on Small Form Factor" are greyed out and cannot be enabled.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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