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HCM 9.2: From Service Operations Monitor, Message JPM_CAT_SYNC Receives an Error Message: "Unable to Find a Routing Corresponding to the Incoming Request Message" (Doc ID 2621157.1)

Last updated on DECEMBER 23, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

From Service Operations Monitor, Message JPM_CAT_SYNC receives an error message or times out.


ERROR


"Unable to Find a Routing Corresponding to the Incoming Request Message"




Steps to Replicate Issue:


1. HCM environment Service Operation JPM_CAT_SYNC integrated with ELM environment Service Operation JPM_CAT_SYNC.

2. From HCM Environment, Administrator logs in

3. Updates a Category for Person Profiles and save, which triggers message JPM_CAT_SYNC. 

4. From Navigation:  Peopletools > Integration Broker > Service Operations Monitor, message JPM_CAT_SYNC, received an error message.




Cause

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In this Document
Symptoms
Cause
Solution
References


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