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HCM 9.2: From Fluid Manager Self Service Tile, Company Directory Tile or from Navbar, Company Directory, When Search for Employee Name, No Results Found. (Doc ID 2621257.1)

Last updated on DECEMBER 23, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When search from Fluid Manager Self Service Tile, Company Directory tile or from Company Directory Classic navigation search for a recently added Employee to the Company Tree, no results returned.


Message

"No results found. Refine your search by entering a different Keyword"



Steps to Replicate Issue:

1. From Fluid Manager Self Service Tile, {click} Company Directory Tile
2. Search for a recently added Employee to the Company Tree, no results returned

Or

1. From Navbar Menu, {click} Company Directory link
2. Search for a recently added Employee to the Company Tree, no results returned

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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