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EPY: State W4 PDF for NY (IT-2104) Issue with Yes/No Buttons (Doc ID 2621295.1)

Last updated on JUNE 17, 2020

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


When the user is updating their NY W4 PDF form, and selects the No check box for either the "Are you a resident of New York City?" or the "Are you a resident of Yonkers?" questions, they can't uncheck these boxes and they should be allowed to do this.

Steps to reproduce:

1. Navigate to the Tax Withholding for a NY employee in ESS
2. Open the State NY W4 PDF form
3. Select the No check box for either the "Are you a resident of New York City?" or the "Are you a resident of Yonkers?" questions.
4. Try to uncheck the No box for either question, they system will not let the user do this

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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