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E-PIA: Various Search or Add / Create Issue in PIA CRM Case Components (Doc ID 2622062.1)

Last updated on JANUARY 02, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Users In CRM can not create cases, search or get search result.

The issue can be reproduced at will with the following steps:

1. Login to PIA

2. Go to Help Desk>Add a case

Cause

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In this Document
Symptoms
Cause
Solution
References


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