My Oracle Support Banner

E-PORTAL: Worklist links added to GL WorkcCenter are grayed-out and cannot click on links. (Doc ID 2622867.1)

Last updated on DECEMBER 24, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

When updating the GL WorkCenter to display links for approvals, the worklist  links added to "My Work" are not accessible. The links in the WorkCenter are grayed-out and therefore not able to click on the links.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.