My Oracle Support Banner

EGL9.2:GL Reconciliation Inquiry - Subsystem Document Search Not Returning More Than One Source Document (Doc ID 2623004.1)

Last updated on DECEMBER 23, 2019

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

GL Reconciliation Inquiry - Subsystem Document Search not returning more than one Source Document
When Fetching Data for two or more Source Documents in the GL Reconciliation Inquiry, the Documents not Processed to the GL Results only appear for one Source Document.
The second source document is blank while both Source Documents have data to return.

Steps to replicate: 
1.  Navigate to General Ledger > GL Subsystem Reconciliation > Subsystem Document Definition to define at least two (2) Source Documents (ex: AP_VCH_GL and AP_VOUCHER)
2.  Navigate to General Ledger > GL Subsystem Reconciliation > GL Reconciliation Inquiry > SubSystem Document tab and populate Search Criteria for each of the two (2) Source Documents, then click Fetch button.
  - When inquiring for each of the Source Document, data comes up.
  - When inquiring for both Source Documents, data comes up for only one Source Document.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.