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EPY : Extra Withholding Not Being Updated The First Time The Amount Is Changed On The 2020 W-4 Form. (Doc ID 2625224.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The First time the W4 withholding amount for 2020 is updated, it is not reflected in the application
It is expected that every time the W4 is updated, this should be added to the application


The issue can be reproduced at will with the following steps:
1. Open an employee's W4 2020 form via Self Service -> Payroll -> Tax Withholding
2. Change the withholding amount
3. Submit the W4
4. Note the withholding has not been updated in the UI

Cause

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In this Document
Symptoms
Cause
Solution
References


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