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Absence Request Delegation is not Routed to the Proxy (Doc ID 2626274.1)

Last updated on MAY 15, 2020

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When one approver delegates his rights to an proxy and proxy accepts, if an employee is submitting an Absence Request transaction within the same date as the start date of delegation, this will still be directed to the main approver instead of going to the Proxy.


The issue can be reproduced at will with the following steps:

1. Create an delegation of Absence Requests to one proxy
2. Login to the application as proxy and approve the delegation request
3. Login as one employee and submit an absence request
4. Note that the approve is sent to the Main Delegator instead of the Proxy.

Cause

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In this Document
Symptoms
Cause
Solution
References


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