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EPY: Voluntary Deductions Do Not Show Up In Prompt Table For Employee Self-Service (Doc ID 2626880.1)

Last updated on JANUARY 24, 2020

Applies to:

PeopleSoft Enterprise HCM ePay - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When employee navigates to Employee Self Service for "Voluntary Deductions", it does not show up in the prompt table for the general deductions that are allowed to make updates via self service.

It seems to be an effective-date issue with the view behind the prompt table PY_IC_DED_DESCR. The navigation is Self-Service > Payroll and Compensation > Voluntary Deductions.

Voluntary deductions are indicated to allow update via self service should be part of the prompt on the employee self service for voluntary deductions.

The issue can be reproduced at will with the following steps:
1. Self Service>Payroll and Compensation>Voluntary Deductions
2. Click on "Add Deduction"
3. Click on the lookup prompt and verify that the deduction is not listed.



Cause

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In this Document
Symptoms
Cause
Solution
References


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