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E-PIA:Preview Button on Rich Text Editor(RTE) is not working in Firefox Browser (Doc ID 2627440.1)

Last updated on JANUARY 13, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Preview function of Rich Tex Editor(RTE) is not working in Firefox


The issue can be reproduced at will with the following steps:

 1.Login to PIA

2.Navigate to PeopleTools > Security > Password Configuration > Forgot My Password Email Text

3. Enter some text in Long edit box of Forgot My Password Email Text.

4. Click on preview button but text not appearing in preview window on Firefox



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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