My Oracle Support Banner

Fluid Benefits Enrollment: Domestic Partner Adult is Added as Both a Beneficiary and a Dependent When Selecting Cancel on Warning Message. (Doc ID 2627684.1)

Last updated on FEBRUARY 09, 2021

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When adding a Dependent/Beneficiary and selecting Domestic Partner Adult where a Spouse is also an existing dependent, when you click CANCEL on the Warning Message, the Domestic Partner Adult is added as Both a Beneficiary and a Dependent.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Employee Self Service
2. Start a Life Event
3. On the Add Dependent/Beneficiary Personal Information page, select Domestic Partner Adult where a Spouse is also an existing dependent
4. Click Save
5. Click CANCEL on the Warning Message.
6. Domestic Partner Adult is added as Both a Beneficiary and a Dependent. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.