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Performance Issue When Final Approver Approves The GSS Transaction (Doc ID 2628144.1)

Last updated on JUNE 23, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When final approver enter the approver comments and click on submit button, it is taking more than 3 minutes to complete the transaction. Issue exist for all GSS Transactions.

The issue can be reproduced at will with the following steps:
1. Go to Manager Self Service > Click on Approvals tile
2. Select GSS Terminate Employee transaction on Pending Approvals page.
3. Click on Approve.
4. Enter the approver comments and click on Submit.  




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