My Oracle Support Banner

Performance Issue When Final Approver Approves The GSS Transaction (Doc ID 2628144.1)

Last updated on JUNE 23, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When final approver enter the approver comments and click on submit button, it is taking more than 3 minutes to complete the transaction. Issue exist for all GSS Transactions.

The issue can be reproduced at will with the following steps:
1. Go to Manager Self Service > Click on Approvals tile
2. Select GSS Terminate Employee transaction on Pending Approvals page.
3. Click on Approve.
4. Enter the approver comments and click on Submit.  

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.