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CG 9.2: Reset Password Button Not Available In Careers Portal (Doc ID 2628319.1)

Last updated on JANUARY 16, 2020

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Reset password button missing in Careers Portal

The issue can be reproduced at will with the following steps:

1) Create a new user on the careers portal
2) Open Careers
3) Create new user “testcase”
4) Click “Register”,Close window
5) Click “New User”
6) Click “Careers” in popup menu
7) Click “Sign In”, “Forgot Password”
8) Enter “testcase” as username
9)  Click “Email New Password”
10) Click “OK” and enter received password
11)  Click “Sign In”

 NOTE: Reset password Button is not visible




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