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College Financing Plan for Aid Year 2021 Displays 'UUS' and Wrong Loan Amounts Hyper-Link (Doc ID 2629943.1)

Last updated on JULY 30, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When viewing the new College Financing Plan (CFP) for aid year 2021, the label for the section regarding Customized Information incorrectly refers 'UUS', instead of the actual abbreviation for the institution as defined in the CFP setup component. Also, the link 'https://studentaid.ed.gov/repay-loans/understand/plans.' provided in the 'Loan Amounts' box is a dead link.


The issue can be reproduced at will with the following steps:

  1. Setup CFP for aid year 2021. On 2nd tab, define the institution name and abbreviation.
  2. On View Packaging Status Summary, assign student the shopping sheet
  3. Navigate to self service as the student. Click College Financing plan in the left side navigation, then click the button to view document




Cause

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In this Document
Symptoms
Cause
Solution
References


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