My Oracle Support Banner

E-IB: Ping Gateway Fails with the Following Error: This XML file does not appear to have any style information associated with it. The document tree is shown below. (Doc ID 2630201.1)

Last updated on JANUARY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


When attempting to ping the gateway the following error occurs.

The issue can be reproduced at will with the following steps:
1. Configure the gateway URL
2. Ping the gateway




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.