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While Updating Address in Modify a Person, Getting Error - "Page data is inconsistent with database" (Doc ID 2630229.1)

Last updated on MAY 14, 2020

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When editing address in Modify a person, user gets error-

ERROR
-----------------------
Page data is inconsistent with database.
When trying to save your page data, the system found that the information currently in the database did not match what was expected.




The issue can be reproduced at will with the following steps:
1.Go to Workforce Admin>Biographical>Personal Information>
2. Update Home address, Save and return
3. New address shows correctly under addresses
4. Now edit address again on same row keeping same effective date.

5. Now if user tries to save, user gets error-"Page data is inconsistent with database"


Cause

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In this Document
Symptoms
Cause
Solution
References


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