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E-Portal: Interaction Hub Attempts to Retrieve Images From Cache of Another Trusted Node (Doc ID 2630352.1)

Last updated on JANUARY 23, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PIH is used to logon to other environments, i.e. HCM, FMS and ELM. Interaction Hub is Attempting to Retrieve some images from cache of a different content provider or Ihub rather than the correct content provider DB.


ERROR
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GET /cs/FIPRD/cache/PT_NUI_BACK_PRIM_IMG_1.svg 403 - "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36" 10.2.18.62:33070 10.2.18.203 0.002 0



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Turn on Browser trace.

2. Login to PIA

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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