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E-PORTAL: Behavior of back to root button (Doc ID 2630935.1)

Last updated on JANUARY 29, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On : 8.57.07 version, Portal Technology

When using portal navbar to navigate to content provider subfolders, clicking on "back to root" button does not return on portal main menu, it goes to the content provider main menu.
 
Expected was when clicking on "back to root" button from portal, it should get you back on the portal main menu, disregarding where the user is navigating.


The issue can be reproduced at will with the following steps:
1. Login in PIH
2. From navbar access: portal root > HRMS > other folders from HRMS
3. Click "back to root" button
4. Get returned on portal root > HRMS instead of portal root.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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