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CS 9.2 PUM 15 - Fluid Profile Header Displays the Profile Photo for the Previous User Instead Of The Current User (Doc ID 2631103.1)

Last updated on JULY 10, 2020

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When a user navigates from the Fluid Student Homepage to the Profile tile, they are seeing the profile image for a different user in the Fluid header instead of their own profile image.

The issue can be reproduced at will with the following steps:

  1. Log in to the portal as User 1.
  2. From the Student Homepage, click on the Profile tile.
  3. Observe and take note of the profile image that is displayed (correct image for User 1).
  4. Log out of the portal.
  5. Log in to the portal as User 2.
  6. From the Student Homepage, click on the Profile tile.
  7. Observe the profile image that is displayed (as demonstrated, it is the profile image for User 1, not User 2).

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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