Classic Life Event Dependent and Beneficiary Step Causes Data Integrity Error (124,85)
(Doc ID 2631589.1)
Last updated on DECEMBER 20, 2022
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Symptoms
After applying either PeopleSoft Human Capital Management (HCM) Image 32 or just patch 30037462, when an employee attempts to add a dependent using the classic Self Service Life Event process, the following error occurs:
ERROR
-----------------------
Data Integrity error (124, 85)
The data structure from the page does not match the data structure in the database. This can be caused by a change in the record definition while you were viewing the page. This
is a non-recoverable error and the current transaction will be aborted.
Steps to reproduce the issue:
1. Employee opens a Life Event in Self Service (Navigation: Self Service > Benefits > Life Events).
2. Proceed to the Dependent and Beneficiary item.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |