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Classic Life Event Dependent and Beneficiary Step Causes Data Integrity Error (124,85) (Doc ID 2631589.1)

Last updated on OCTOBER 29, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After applying either PeopleSoft Human Capital Management (HCM) Image 32 or just patch 30037462, when an employee attempts to add a dependent using the classic Self Service Life Event process, the following error occurs:


ERROR
-----------------------

Data Integrity error (124, 85)
The data structure from the page does not match the data structure in the database. This can be caused by a change in the record definition while you were viewing the page. This
is a non-recoverable error and the current transaction will be aborted.


Steps to reproduce the issue:

     1. Employee opens a Life Event in Self Service (Navigation: Self Service > Benefits > Life Events).
     2. Proceed to the Dependent and Beneficiary item.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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