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After Peopletools Upgrade to 8.56.20 Users Unable to Access HR Worklist Using Microsoft Edge or Internet Explorer (Doc ID 2632036.1)

Last updated on AUGUST 31, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.58 [Release 8.4]
Information in this document applies to any platform.

Symptoms

After tools 8.56.20 minor patch is applied, when the approval links in HR worklist is clicked, the users get a random error:  'Invalid or missing parameters' and does not go to the required component.

This issue occurs only with Microsoft Edge or Internet Explorer and is random.

The issue can be reproduced by customer at will with the following steps:
1.  Using Microsoft Edge or Internet Explorer, Login as userid PS
2.  Go to My Team > Select a Name > Location Change > Submit for approval
3.  Login as Manager
4.  Go to NavBar > Navigator > Worklist > Worklist Details
5.  Click latest EOAW_APPROVALS approval link as created above spinning and then displays a message: "Invalid or missing parameter in request." "Back" and "Home" buttons are displayed.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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