My Oracle Support Banner

E- PORTAL: External URLs from Interaction HUB 9.1 do not open properly after Peopletools upgrade 8.55 to 8.57. (Doc ID 2632058.1)

Last updated on AUGUST 05, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

A content provider's Navigation Collection has a page that takes the user to an external website. When attempting to access the same site from Interaction HUB, the following errors occurs. "You are not authorized for this page", "unable to get content".  

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.