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E-SQR: Getting "ORA-01000: Maximum Open Cursors Exceeded" and "(SQR 3722) Could not set up cursor" Errors In SQR Programs After PT 8.57 Upgrade (Doc ID 2633341.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 to 8.58 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When attempting to run large SQR Reports, the following error occurs in the sqr *.out file (e.g. PAYGL01_300.out):

"(SQR 5528) ORACLE OCIStmtExecute error 1000 in cursor 125:
  ORA-01000: maximum open cursors exceeded
SQL: SELECT COMP.TEST_COMPONENT, COMP.SCORE from PS_STDNT_TEST_COMP COMP
  where COMP.EMPLID = :1 and COMP.TEST_ID = :2 and COMP.TEST_COMPONENT =
  :3

Error on line 378:
  (SQR 3722) Could not set up cursor.

SQR for PeopleSoft: Program Aborting. "


The issue can be reproduced at will with the following steps:

1. People Tools > Process Scheduler > System Process Requests
2. Enter run control ID
3. Select a SQR report
4. Specify Type = Web and Format = PDF
5. Run the report

Cause

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In this Document
Symptoms
Cause
Solution
References


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