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E-CRM: Extra Empty Column Appears on HR HelpDesk Agent Dashboard's 'Agent - My Cases' Section (Doc ID 2633608.1)

Last updated on JUNE 26, 2023

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On PeopleTools 8.57, CRM 9.2 Image 13 Under HR Helpdesk Agent Dashboard, there is an extra column under Agent-My Cases pagelet.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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