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E-CRM: Extra Empty Column Appears on HR HelpDesk Agent Dashboard's 'Agent - My Cases' Section (Doc ID 2633608.1)

Last updated on JANUARY 30, 2020

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On PeopleTools 8.57, CRM 9.2 Image 13 Under HR Helpdesk Agent Dashboard, there is an extra column under Agent-My Cases pagelet.

Cause

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In this Document
Symptoms
Cause
Solution
References


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