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E-AS: Error SessionPool:createJoltSession Cannot Connect to //server:port (Doc ID 2633972.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

After completing tools upgrade, customer seeing errors in the web server logs and the app server is trying to connect to is down on the disaster recovery side.

The disaster recovery domain is down, so not sure why it is trying to connect to the disaster recovery domain.

Users are not experiencing any issue from the application side and the errors are only seen in the PIA_servlets0.log. (location:<web-home>/<domain>/servers/PIA/logs)


 The “WebCheckToken” in the Web Profile’s custom property page is already set to false.

Cause

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In this Document
Symptoms
Cause
Solution
References


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