E-PIA: Search For String gives error 'Search string not found'
(Doc ID 2634359.1)
Last updated on JUNE 07, 2021
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.58 [Release 8.4]Information in this document applies to any platform.
Symptoms
ISSUE
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Search for string in case component not working
The issue can be reproduced at will with the following steps:
1. Log in as VP1
2. Navigator > HelpDesk > Search Cases
you will get the search page
BU: HR HelpDesk
Status: Open-New
3. Click Search
4. Open any existing Case. Go to Notes tab
5. Add a few notes, Save.
6. Click Find on the Grid to search for a string, get error
"Search string not found
The specified value was not found in any visible field of any row of the current scroll"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |