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E-PUM: VirtualBox PUM Image Application Server Domain Will Not Start After Virtual Machine Restart (Doc ID 2634474.1)

Last updated on FEBRUARY 06, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

When attempting to start a VirtualBox PUM Image, the Application Server domain fails to boot with the following error logging:

PSPPMSRV.7035 (0) [2020-01-30T15:49:58.399] - - - (3) File: SQL Access ManagerSQL error. Stmt #: 2 Error Position: 0 Return: 12514 - ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
PSPPMSRV.7035 (0) [2020-01-30T15:49:58.399] - - - (1) GenMessageBox(200, 0, M): SQL Access Manager: File: SQL Access ManagerSQL error. Stmt #: 2 Error Position: 0 Return: 12514 - ORA-12514: TNS:listener does not currently know of service requested in connect descriptor


The issue can be reproduced at will with the following steps:

  1. Install the PUM Image on a Linux VM.
  2. Import the PUM Image to a different VirtualBox VM
  3. Boot up the new PUM VM server.
  4. Error occurs during boot up for the Application Server Domain.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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