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Performance Issue When Navigating to Manage Request Approval Page and the Approval Type Selected is Pending (Doc ID 2635274.1)

Last updated on MAY 13, 2021

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Getting Performance issue when navigating to Suppliers > Supplier Registration > Manage Request Approval. Then select a Request Type "Register New Suppliers" or "Request Supplier Change" and Status = "Pending Approval".

The issue can be reproduced at will with the following steps:

  1. Navigate to Suppliers > Supplier Registration > Manage Request Approval
  2. Select a Request Type "Register New Suppliers" or "Request Supplier Change"
  3. Choose the Status as Pending.
  4. Press Search
  5. Notice that system will take time and encounter a performance issue to get the data.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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